Florrie is a curated independent homeware shop bringing together one-of-a-kind vintage finds, the work of independent British artisan makers, and a thoughtfully selected range of new products. Everything we sell is handpicked by us.

We are based in Solihull in the West Midlands and sell exclusively online at florriehome.com.

We are an online-only shop at present. If you have questions about a specific piece before purchasing, we are always happy to provide additional information — just email hello@florriehome.com.

We photograph and describe every vintage piece as clearly as we can. Please look carefully at all images and read the full description before purchasing. If you have any questions at all, email us before you buy and we will tell you everything we know about the piece.

All vintage items at Florrie are one-of-a-kind pre-loved pieces. By their very nature they will show signs of age and prior use — this is not a defect, it is part of what makes them special. We photograph and describe every vintage piece as thoroughly as we can, and any significant damage beyond normal age-related wear will always be clearly noted in the product description and/or close-up photography.

We encourage you to review all images and read the full description carefully before purchasing a vintage piece. If you have any questions about the condition of a specific item, please email us at hello@florriehome.com before placing your order and we will be happy to help.

‘Vintage’ is generally accepted as 20 to 100 years old — so anything made between approximately 1925 and 2005 could legitimately be described as vintage. It is generally accepted that true vintage pieces are between 30 to 100 years old. ‘

‘Retro’ is often used for items from the 1970s, 80s and 90s that feel nostalgic but are not yet considered properly vintage by purists.

‘Antique’ items are 100 years old or more. Most of the items stocked by Florrie are therefore vintage, however, some pieces are genuine antiques and are listed as such.

Yes — every product in The Makers collection is handmade, hand-finished or produced from an original illustration by the maker. This means there will always be slight natural variations between pieces — in glaze, colour, weight and form. These variations are not imperfections; they are part of the process that makes these items special.

Orders are usually despatched within 1–2 working days, Monday to Friday, excluding UK public holidays. Orders received after midday may be processed the following working day. If for any reason we are unable to despatch your order within 2 working days, we will contact you by email to let you know.

We offer free standard UK delivery on all orders over £100. A flat rate of £4.50 (Royal Mail 48) and £6.95 (Royal Mail 24) applies to orders below £100. Please visit our delivery information page for full details. LINK

We aim to dispatch all orders within 2 working days. Delivery itself is typically 1 to 4 working days once dispatched, depending on the option that you chose. You will receive a tracking number by email as soon as your order is on its way.

We currently only deliver to the UK mainland as standard. Please contact us regarding delivery outside the UK mainland at hello@florriehome.com

Please see our full Returns & Exchanges page for everything you need to know — including our specific policy on vintage items. In short — new and artisan items can be returned within 14 days. Vintage items can only be returned where a significant defect was not disclosed in the product listing or photography or if the item arrives damaged in transit.

Please photograph the damaged item and the packaging and email hello@florriehome.com within 48 hours of delivery. We will resolve the situation for you as quickly as possible. Please note, if the item is vintage, we will not be able to replace it for you.

We visit studios, attend specialist craft fairs and spend a great deal of time trawling the internet! Every maker in The Makers collection has been chosen because their work carries something we recognise — immense talent, creativity and a genuine love of what they do.

Are you looking for more makers for the collection? 

Yes, 100%! Our launch collection is only the start, and we hope to introduce you to a new selection of makers in the autumn. If you are interested in your work being considered as part of our handpicked collection, please contact us at hello@florriehome.com

If you still have a question, please email hello@florriehome.com and we will come back to you as soon as possible.